Help
Support
Questions, bug reports, or something that needs a human.
Contact us
Email [email protected], or use the form below. We read every message and reply by email.
Report content or abuse
The fastest way to report a photo, entry, or user is the in-app report and block tools. If you cannot use the app, email [email protected] and describe what you saw. We aim to act on reports quickly.
Copyright (DMCA)
To report content you believe infringes your copyright, email [email protected] with the work concerned, where it appears in Stash, your contact details, and a statement of good-faith belief. We route these to our moderation team.
Security and vulnerability disclosure
We welcome reports of security issues in Stash and will not pursue or support legal action against researchers who act in good faith under this policy.
In scope: the Stash apps, this website, and the Stash backend API. Out of scope: denial-of-service testing, social engineering of our staff or users, physical attacks, and automated scanning that degrades the service for others.
How to report: email [email protected] with steps to reproduce and the impact. Please give us a reasonable time to fix an issue before disclosing it publicly, and do not access, modify, or delete data that is not your own. We aim to acknowledge a report within five business days. The machine-readable version of this contact is at /.well-known/security.txt.
Frequently asked questions
- How do I delete my account?
- See Delete your account. You can do it in the app or request it by email.
- Where is your privacy policy?
- At /privacy/. The terms are at /terms/.
- Is Stash free?
- Yes during testing. Paid options are planned and will be described clearly before they arrive.
- I found a security issue.
- See Security and vulnerability disclosure above, or our security.txt, for how to report it responsibly.