Terms of Service
Terms of Service
Stash - Terms of Service
Version: 2026-10-27 Effective date: 2026-10-27 Applies to: the Stash mobile app and the services behind it
1. Who we are and what this is
Stash is a food journaling app. You use it to record dishes and drinks you have eaten, the places you visited, and deals you have found, and to keep those records in one place.
Stash is operated by Bitter Melon Technologies LLC, a California limited liability company ("we", "us", "our"). These terms are the agreement between you and us about your use of Stash. If you do not agree with them, please do not use the app.
2. Accepting these terms
You accept these terms when you create a Stash account. The sign-up screen asks you to confirm your age and your agreement to these terms in a single checkbox, and we record that you accepted, when you accepted, and which version you accepted.
These terms carry a version number. If we publish a materially different version, we will ask you to accept the new one before you keep using the app.
3. Who can use Stash
You must be at least 13 years old to create a Stash account. If you are under the age of majority where you live, you may use Stash only with the permission of a parent or guardian, and that parent or guardian must read and agree to these terms with you.
When you sign up you confirm that you meet this age requirement. We do not currently verify your age beyond asking you. If we learn that an account belongs to someone under the minimum age, we may remove it.
You also confirm that you are allowed to use Stash under the laws that apply to you, and that we have not previously removed your account for breaking these terms.
4. Your account
You need an account to use Stash. You choose a username and give us an email address, and you pick a password.
A few things are your responsibility:
- Keep your password to yourself, and use a password you do not use anywhere else.
- Give us an email address you actually control, because it is how we verify your account and how you reset your password.
- Everything done through your account is treated as done by you, so tell us promptly if you think someone else has access to it.
We reserve some usernames. Names that impersonate us, our staff, an app store, or a system role are not available, and we filter names that are abusive or offensive. We may require you to change a username that slips through.
5. Your content
"Your content" means everything you put into Stash. That includes your dish, drink, deal and spot entries, your photos, your notes and ratings, your taste preferences and dietary information, and anything you share with other people through the app.
Your content stays yours. We do not claim ownership of your photos or your writing.
The permission you give us
To actually run the app we need your permission to handle your content. So you give us a license that is:
- non-exclusive (you keep every right to use your own content however you like),
- worldwide and royalty-free (our servers and users are in different places, and we do not pay you or charge you for this),
- limited to operating Stash.
Specifically, that permission lets us store your content, back it up, prepare your photos so they display properly, and show your content back to you and to the people you have chosen to show it to. Where you share a dish with a friend, or post a deal that appears to other users on Discover, this license is what allows us to display it to them.
It also lets us remove or hide content, which is covered in section 7.
What this permission does not cover
We are not taking a general commercial license in your content. This permission does not let us sell your photos, license them to other companies, put them in advertising, or use them to promote Stash outside the app. We do not take any license in your name, image, likeness, or voice beyond showing the content where you put it. We would use your photos in Stash marketing only if you separately and specifically agreed to that, and the current app does not ask for that agreement.
The permission lasts as long as we need it to show the content where you put it. If you delete a piece of content or your account, the permission ends for that content, except for copies described in section 11 of the Privacy Policy and any copies other users already hold.
You need the rights to what you post
You confirm that you own your content or otherwise have the right to post it, and that posting it does not break anyone else's rights. Do not upload photos taken by someone else without their permission.
Feedback
If you send us feedback, suggestions, or ideas about Stash, you keep ownership of them. You give us a non-exclusive, royalty-free, perpetual license to use that feedback to improve Stash. We do not have to treat feedback as confidential, and we do not owe you anything for using it.
6. Rules for using Stash
Use Stash for what it is for. Do not do any of the following.
- Post content that is illegal, hateful, harassing, threatening, or sexually explicit.
- Post content that sexualizes or endangers a child, which we report and act on without exception.
- Impersonate another person, a business, or us.
- Upload photos of other people who have not agreed to appear, or content you do not have the rights to.
- Post deals, spots, or reviews that you know to be false, or post the same thing repeatedly to spam the app.
- Harass, stalk, or try to find the real-world location of another user.
- Try to break, overload, probe, or reverse engineer the app or its servers, or get into accounts or data that are not yours.
- Circumvent, disable, or interfere with security features of the app, or the limits these terms place on your use of it.
- Upload viruses or any other code designed to harm or disrupt the app or the people who use it.
- Remove or alter any copyright or other proprietary notice in the app.
- Trick or defraud anyone to learn account details such as a password.
- Make improper use of our support, or file a report you know to be false.
- Scrape or bulk-collect content or user information from the app.
- Use automated tools to create accounts.
- Use Stash to advertise or sell goods or services, or for any commercial venture the app is not meant for.
If you break these rules we may remove content, restrict features, or close your account, as described in section 8.
7. Reporting, blocking, and content moderation
Stash gives you tools to deal with other users.
- Block. You can block another user. Once you do, neither of you sees the other's shared content in the app.
- Report. You can report a user or a shared post, choosing a reason such as spam, harassment, inappropriate content, or impersonation.
- Takedown. We can hide a reported post from everyone while we look at it, and we can leave it hidden.
Reports are reviewed by people on our team, and we act on what we find. When enough separate people report the same deal on Discover, it is hidden automatically while we look at it, and there is a way to undo a wrong report. We look at reports in the order we receive them. We have no tolerance for objectionable content or abusive users. We act on reports of objectionable content within 24 hours by removing the content and, where the rules were broken, the account that posted it.
Content you keep to yourself is not scanned. Your own journal entries, the dishes and notes you record for yourself, are not checked by any automated tool before you save them.
Content that can reach strangers is checked before it appears. Before a deal image, or any image that could be shown to people who are not your friends on Discover, is made visible, it is passed through automated image scanning. If an image does not pass, or the scan cannot reach a verdict, the item is published without that image rather than shown unchecked. A new place someone submits to the public map is reviewed before it is published.
Beyond that, moderation is reactive. Text in a post is not judged by a person until someone reports it or we notice it ourselves, so content that breaks the rules can be visible for a while before it is removed.
We may remove content or restrict an account when we reasonably believe the rules have been broken, when we are required to by law, or when leaving it up would put someone at risk. We will try to tell you when we take action on your content, but there are cases where we may not be able to.
8. Suspending or closing accounts
You can close your account at any time from the app, and section 9 explains what happens.
We may suspend or close your account if you break these terms, if your account is used in a way that harms other users or us, or if we are required to. Where a problem is minor and fixable we will usually try a lesser step first, such as removing the specific content or asking you to change a username. We will not close your account without a reason.
If we close your account for breaking the rules, you may not create a new one without our agreement.
9. Deleting your account
You can delete your account from inside the app.
Deletion is not immediate, on purpose. When you request it, we schedule your account for permanent deletion 30 days later, and we email you to confirm. During those 30 days your account is recoverable: sign back in, and the app offers you the option to keep your account, which cancels the deletion.
Note that signing in on its own does not cancel the deletion. You have to choose to keep the account. If you do nothing, we send a reminder shortly before the deadline, and then the deletion goes ahead and is permanent.
What is and is not removed is set out in the Privacy Policy, section 11. Please read it, because a small number of things do survive deletion.
10. Food, allergies, and your health
Stash is a journal, not a health or safety tool.
Stash lets you record allergies, dietary patterns, and ingredients you avoid, and it uses them to personalize what it shows you. That personalization is based only on what you and other users have typed in. We do not have ingredient lists from the places you eat, we do not verify what is in any dish, and we cannot know whether a kitchen has changed a recipe or cross-contaminated a plate.
Never rely on Stash to decide whether a food is safe for you to eat. If you have a food allergy or intolerance, or any medical condition affected by what you eat, check directly with the place serving the food and with a medical professional. Nothing in Stash is medical or nutritional advice.
11. Deals, spots, and other user content
Deals, spot details, prices, and opening times in Stash come from users and from data we have loaded to get the map started. They go out of date, and they can simply be wrong.
We do not verify them, and we are not the seller. Any deal is between you and the spot offering it, and a business is under no obligation to honor something posted in Stash. Please check with the venue before you rely on a deal.
Content posted by other users is theirs, not ours, and does not represent our views.
12. Subscriptions and paid features
Stash is free today.
Stash may offer paid features or subscriptions in the future. If it does, these terms cover them.
- How you would pay. Purchases and subscriptions would be sold through the Apple App Store and Google Play and handled by our purchase processor, RevenueCat. We would not receive or store your card number.
- Auto-renewal. A subscription would renew automatically, and you would be charged through the store, until you cancel it through that same store.
- Cancelling and refunds. You would cancel, and ask for any refund, through the App Store or Google Play, under that store's own rules. We have no separate refund obligation beyond what the store provides.
- Price changes. We would give you notice of a price change as the law and the store require, and a change would not take effect until your next renewal.
- Free trials. If we ever offer a free trial, it would convert to a paid subscription unless you cancel before the trial ends, and the trial's own terms would be shown to you at the time.
13. Alpha testing
Stash is in alpha testing, and these terms cover that phase.
- Invitation only. Alpha access is by invitation, for testing, and we may end it or change who has access at any time.
- Your data may be reset. Alpha data may be reset between builds or at the end of alpha, and features may change or disappear. We will tell testers before a reset when we can, but we cannot promise your alpha data will survive.
- Feedback is licensed, not assigned. The feedback license in section 5 applies: you keep ownership of your feedback and give us a perpetual, royalty-free license to use it to improve Stash.
- Unreleased features are confidential. Alpha builds and any features that are not yet public are confidential. Do not post public screenshots, recordings, or descriptions of unreleased features without our permission.
- Store testing terms also apply. If you join through TestFlight or Google Play testing, that store's testing terms apply to you as well.
14. The app, and the app stores
We grant you a limited, personal, revocable, non-transferable license to install and use the Stash app on devices you own or control, for your own non-commercial use, and only as these terms allow. You may not copy, modify, resell, or create derivative versions of the app, decompile or reverse engineer it, or remove any proprietary notice, except where the law lets you regardless of this clause.
When you get the app from the Apple App Store or Google Play, the following also apply.
- These terms are between you and us, not the store. The store is not responsible for the app or its content.
- We, not the store, are responsible for the app and for any maintenance and support we choose to provide. The store has no obligation to provide any support for the app.
- If the app fails to meet a warranty that cannot be disclaimed, you may tell the store, and the store may refund what you paid for the app, if anything. To the extent the law allows, the store has no other warranty obligation for the app.
- We, not the store, are responsible for addressing any claim that the app caused harm, that it fails to meet a legal or regulatory requirement, or that it does not comply with consumer-protection or privacy law.
- If a third party claims the app infringes their intellectual property, we, not the store, are responsible for investigating and handling that claim.
- Apple and Google, and their subsidiaries, are third-party beneficiaries of these terms, and each may enforce these terms against you as they apply to your use of the app on its platform.
- You must use the app in line with the store's own usage rules.
You also represent that you are not located in a country subject to a United States embargo or designated by the United States government as supporting terrorism, and that you are not on any United States government list of prohibited or restricted parties.
15. Copyright, and reporting infringement
The Stash app, its name, its logo, its design, and the software behind it belong to us or to the people we license them from. These terms do not give you any right to use our name or branding.
We respect the intellectual property rights of others, and we ask you to as well. If you believe something in Stash infringes a copyright you own or control, send us a notice at the email in section 26 with:
- your name and contact details,
- enough detail to identify the work you say is infringed,
- enough detail to find the content in Stash you are complaining about,
- a statement that you believe in good faith the use is not authorized, and
- a statement that the information in your notice is accurate.
We will review the notice and remove or disable the content where that is the right response. Filing a notice you know to be false can carry legal consequences, so if you are unsure whether something infringes your rights, consider speaking with a lawyer first.
16. Services we rely on
Stash runs on services provided by other companies, including for maps, photo storage, image scanning, hosting, email, crash reporting, and analytics. They are listed by name and purpose in the Privacy Policy.
Those services have their own terms, we do not control them, and we are not responsible for what they do. Map content in particular is supplied by our maps provider and is subject to that provider's terms.
17. Electronic communications and e-signatures
When you use Stash, send us email, or complete a form in the app, you are communicating with us electronically. You agree to receive communications from us electronically, such as email and messages in the app, and you agree that these satisfy any legal requirement that a communication be in writing.
You agree that your electronic actions, including tapping to accept these terms and confirming your age, count as your signature and your agreement. This does not remove any right you have that cannot be waived.
18. Stash is provided as it is
Stash is offered as is and as available.
We are a small team and the app is under active development, currently in testing. We do not promise that it will be uninterrupted, error free, or free of bugs, that your data will always sync, or that any particular feature will keep existing. To the fullest extent the law allows, we disclaim implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Keep your own copies of photos that matter to you. We do not guarantee a backup or an export of your data, and you are responsible for keeping your own copies of anything you would not want to lose.
Some places do not allow these exclusions, so parts of this section may not apply to you.
19. Limits on our liability
To the fullest extent the law allows:
- We are not liable for indirect, incidental, special, or consequential losses, or for lost profits, lost data, or lost goodwill.
- We are not liable for what other users post or do, for what a business does, or for a decision you make based on information in the app.
- Our total liability to you for any claim connected with Stash is limited to the greater of the amount you paid us in the 12 months before the claim or one hundred United States dollars (USD 100).
Nothing here limits liability that cannot legally be limited, such as liability for death or personal injury caused by negligence, or for fraud. Some places do not allow these limits, so parts of this section may not apply to you.
20. Indemnity
If someone brings a claim against us because of content you posted, your breach of these terms, or your violation of the law or of someone else's rights, you agree to cover the reasonable costs, including reasonable legal fees, that we incur in dealing with that claim. This does not apply to the extent the claim results from our own wrongdoing. We will tell you about the claim, and you may take part in defending it.
21. Changes to these terms
We will change these terms as the app changes.
When we make a material change we will raise the version number, show you the new terms in the app, and ask you to accept them before you carry on using Stash. For small corrections we will update the version and the effective date without interrupting you. If you do not accept a new version, you can stop using Stash and delete your account.
22. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict of law rules.
Any dispute will be handled by the state and federal courts located in San Diego County, California. You and we agree to that venue and to the personal jurisdiction of those courts. There is no arbitration requirement and no class action waiver in these terms.
Any consumer rights that cannot be waived in the place where you live are not affected by this section.
23. California users
Under California Civil Code section 1789.3, California residents are entitled to this notice. The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
24. Corrections
The app may contain typographical errors, inaccuracies, or omissions, including in deal, spot, and price information. We may correct these and update the app at any time, without notice.
25. The rest
If any part of these terms is found unenforceable, the rest stays in force. If we do not enforce something straight away, we have not given up the right to enforce it later. These terms, together with the Privacy Policy, are the whole agreement between you and us about Stash. You may not transfer your rights under these terms; we may transfer ours if our business is transferred, and we will tell you if that happens. Nothing in these terms creates a partnership, agency, or employment relationship between you and us.
26. Contact us
Questions about these terms, or a legal notice:
- Email: [email protected]
- Post: Bitter Melon Technologies LLC, 2108 N Street STE N, Sacramento CA 95816
To report content or a user, use the report tool in the app, which reaches us fastest.